Privacy Policy

1. Responsible Party

Newkers GmbH
Kramerkoppel 40
DE-22041 Hamburg
E-Mail: support@eichenkraftshop.com

2. General Information on Data Processing

We process personal data of our users only to the extent necessary to provide a functional website and our content and services.

3. Legal Basis

Art. 6 (1) lit. a GDPR – Consent
Art. 6 (1) lit. b GDPR – Performance of a contract
Art. 6 (1) lit. c GDPR – Legal obligation
Art. 6 (1) lit. f GDPR – Legitimate interest

4. Website Provision and Log Files

Each time our system is accessed, it automatically collects data: IP address, date and time, browser type, operating system. This data is not stored together with other personal data.

5. Shop System (Shopify)

Our shop is operated via Shopify International Ltd., 2nd Floor, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland. More information: shopify.com/legal/privacy.

6. Cookies and Tracking

We use cookies. You can accept or reject the use of optional cookies via our cookie banner. Essential cookies are required for operation.

7. Order Processing

When you place an order, we process the following data: name, delivery address, billing address, email, phone number (if provided), payment details. This data is passed on to transport companies (DHL, Hermes) and to the selected payment service providers.

8. Payment Service Providers

Shopify Payments – Shopify International Ltd.
PayPal – PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg
Klarna – Klarna Bank AB (publ), Stockholm, Sweden

9. Shipping Service Providers

To deliver your order, we pass on shipping data to our logistics partners (DHL Paket GmbH; Hermes Germany GmbH).

10. Newsletter

If you have subscribed to our newsletter, we use your email address to send it to you. You can unsubscribe at any time via the link in each newsletter email.

11. Your Rights

You have the right to information, rectification, erasure, restriction of processing, data portability, withdrawal of granted consents, and objection at any time. Please send inquiries to support@eichenkraftshop.com.

12. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority is the Hamburg Commissioner for Data Protection and Freedom of Information, Ludwig-Erhard-Straße 22, 20459 Hamburg.

13. Actuality

This privacy policy is effective as of 25.05.2026.

Note: This privacy policy is a basic template. As soon as additional apps or tracking tools (Klaviyo, Judge.me, Consentmo, Google Analytics, Meta Pixel) are used, these must be added here. We recommend generating a legally compliant privacy policy via IT-Recht Kanzlei or Trusted Shops Legal Texts.